Privacy Policy

This Privacy Policy describes how A Time for Ventures LLC d/b/a Gorilla ROI (“Gorilla ROI,” “Company,” “we,” “us,” or “our”) collects, uses, processes, stores, and protects information when you access gorillaroi.com or use our software, APIs, connectors, add-ons, or related services (the “Service”).

By using the Service, you agree to this Privacy Policy.

1) ROLES & SCOPE

When you connect ecommerce or third-party platforms:

• You are the data controller.
• Gorilla ROI acts as a data processor.

For account registration, billing, support, and website analytics:

• Gorilla ROI acts as the data controller.

We process customer ecommerce data only as instructed by you through your use of the Service and solely to provide functionality requested by you.

We do not access, review, analyze, or use connected ecommerce data except as necessary to operate the Service, maintain security, comply with law, or prevent abuse.

2) INFORMATION WE COLLECT

A) Account Data

• Name
• Email
• Login credentials (encrypted)
• Account configuration settings
• Subscription plan details

B) Billing Data

Processed by PCI-compliant payment providers.

We do not store full payment card numbers.

We may retain:
• Last four digits
• Card brand
• Transaction ID
• Billing status
• Authorization records

C) Connected Ecommerce Data

If you authorize integrations, we process data such as:
• Orders
• Sales
• Inventory
• Product listings
• Advertising data
• Fees

We do not sell, monetize, or share this data outside of providing the Service.

D) Usage & Technical Data

• IP address
• Device type
• Browser type
• OS
• Timestamps
• Login history
• Feature usage
• Error logs

Used for:
• Security
• Fraud detection
• Abuse prevention
• Dispute resolution
• Service reliability

E) Support Communications

• Contact details
• Support messages
• Technical metadata

F) Cookies & Tracking

We use session and persistent cookies for authentication and analytics.

We may use:
• Google Analytics
• Payment providers
• Cloud hosting providers
• Support software

You may disable cookies via browser settings.

3) HOW WE USE INFORMATION

We use data to:

• Provide and operate the Service
• Authenticate users
• Process payments
• Enforce Terms
• Detect fraud or abuse
• Improve reliability
• Respond to support inquiries
• Send transactional communications

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

4) LEGAL BASES (GDPR)

Where applicable, we process data under:

• Contract necessity
• Legitimate interests
• Legal compliance
• User consent (where required)

5) SUBPROCESSORS

We use trusted third-party subprocessors to operate the Service, such as cloud hosting providers, payment processors, analytics providers, and support platforms.

We remain responsible for our subprocessors’ compliance with applicable data protection obligations.

A current list of subprocessors is available upon request at support@gorillaroi.com.

6) DATA SECURITY

We implement administrative, technical, and organizational safeguards designed to protect data, including:

• Encrypted transmission (HTTPS/SSL)
• Role-based access controls
• Secure authentication systems
• Monitoring for unauthorized access

No system is 100 percent secure.

You are responsible for safeguarding your login credentials.

7) DATA RETENTION

We retain data:

• While your account is active
• As required to comply with legal, tax, or regulatory obligations
• As necessary for fraud prevention and dispute defense
• In backups for limited periods

Upon verified deletion request or account termination:

• Active account data will be deleted or anonymized within a commercially reasonable timeframe, unless retention is legally required.

8) DATA BREACH NOTIFICATION

If we become aware of a confirmed unauthorized access to personal data under our control, we will notify affected users without undue delay where required by applicable law.

9) INTERNATIONAL TRANSFERS

The Service is operated in the United States.

If you access the Service from outside the United States, your information may be transferred to and processed in the United States.

By using the Service, you consent to this transfer.

Where required, appropriate safeguards are implemented.

10) YOUR RIGHTS

Depending on your jurisdiction, you may request:

• Access
• Correction
• Deletion
• Restriction of processing
• Data portability
• Objection to processing

We may verify identity before responding.

Requests may be submitted to support@gorillaroi.com.

11) NO AUTOMATED DECISION-MAKING

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

12) CALIFORNIA RIGHTS

We do not sell or share personal information as defined under California law.

California residents may request:

• Categories of personal data collected
• Categories of sources
• Business purpose for collection
• Deletion of personal information

Requests may be submitted to support@gorillaroi.com.

13) CHILDREN

The Service is not directed to individuals under 13.

We do not knowingly collect personal data from children.

14) CHANGES

We may update this Privacy Policy.

Material updates will be communicated via email or in-Service notice.

Continued use constitutes acceptance.

15) CONTACT

Gorilla ROI
A Time for Ventures LLC
https://www.gorillaroi.com
support@gorillaroi.com